We are here to provide you with the highest level of customer service to ensure your needs are handled correctly and quickly. Our customer service representatives are here to help you through any changes you may need in your policy.
After business hours, please call the company or visit our Payment & Claim Center. Your policy will include a 24-hour claim reporting number, these numbers are also listed on our Payment & Claim Center page. Prior to calling, please have your policy number available for the claims adjuster. You can also call us at 641-648-9349 (IF) or 319-825-4901 (GC) to report a claim.
Please keep in mind that coverage cannot be bound by email, voice, or fax.
Below are forms provided to submit a customer service request.
Payments & Claims
Add Driver Request Form
Add a Vehicle Form
Auto ID Card Request
Certificate of Insurance
Change of Address Form
Questions & Comments
Remove Driver Form
Remove Vehicle Form
Submit A Testimonial